mse - Senior Negotiator - Residential Sales Guildford

Title: Senior Negotiator- Residential Sales

Reporting to: Sales Manager & Partners

Based at: 254 High Street, Guildford or any other premises of mse

Job Purpose

To achieve targets, both office and personal
To win new valuations and gain new instructions
To liaise with vendors and applicants in a professional, competent manner and to negotiate and achieve property sales
To negotiate with vendors and applicants to achieve referrals to other departments of mse including financial services in a professional and competent manner
To provide the highest possible quality of Customer Service to all members of the public
To actively participate in the smooth and efficient running of the office.
To deputise for the manager in his/her absence and to accept responsibility for any duties delegated by the manager

Key Responsibilities

Management of staff including maintenance of standards of behaviour, work performance, and resolution of problems in liaison with line management
Participation in valuations and gaining new instructions
Maintenance of an up to date applicant and vendor database
Interviewing, recording and processing applicant and vendor details correctly
Generating and arranging viewings of properties and to accompany viewings where appropriate
Regular contact with vendors, applicants and potential vendors
Prompt and regular phoning/emailing/mailing of property details to relevant applicants to maximise viewing opportunities
Maximise opportunities for valuations/instructions for own/other offices
Prioritising opportunities to generate offers
To achieve personal targets and thereby contribute to office targets
To attend office and other meetings and to contribute fully to them, deputising for the manager as appropriate
To provide, where possible, any information requested by the Manager/Partners
To ensure that all contact with the public and members of the company is conducted to a professional and competent standard
Ensure a smart, clean and tidy appearance at all times
To keep the office, personal desk, and back areas of the office tidy at all times
To achieve Financial Services referrals
To use every opportunity to promote Survey, Commercial, and lettings business
Compliance with:

1. All company policies

2. All relevant legislation including the Estate Agents Act 1979 and the Property Misdescriptions Act 1993.

3. Codes of conduct and regulations of other organisations including: RICS, and NAEA.

Correct use of all office and company procedures and systems including :

1. Dezrez

2. Key receipt and booking System

3. Websites

4. HR

5. All admin and filing systems

Specific Skills Required

Ability and flair for winning new instructions
Excellent communication skills both verbal and written
Ability to influence/negotiate and work under own initiative
Willingness and ability to train junior staff
Good IT skills
Excellent accuracy and attention to detail
Ability to pro-actively organise and prioritise both personal and office workload
Use own skills in problem solving
Ability to work and lead as part of a team in achieving results
Flair and aptitude for selling in a competitive environment

How To Apply

If that all sounds too good to resist, we want to hear from you. All enquiries will be treated in the utmost confidence. In the first instance, please contact Liz Slatter.

Telephone: 01483 504200 (Opt 6)

Email: liz.slatter@mseproperty.com

We look forward to hearing from you.